Please read these Terms & Conditions carefully before purchasing from Axion Core Exim. By placing an order, the customer agrees to all terms stated below.
1. Product Information
We strive to display products accurately. However:
Colors may vary due to lighting and screen display differences.
Minor variations in pattern, fabric shade, or print are normal and do not qualify for return/exchange.
2. Pricing & Payment
All prices listed are final.
Prices may change without prior notice.
Full payment must be completed before dispatch.
We do not offer credit unless approved in writing.
3. Order Acceptance
Your order is confirmed only after:
Successful payment
Verification of stock availability
Confirmation message from our team
We reserve the right to cancel any order due to:
Payment issues
Fraud suspicion
Stock unavailability
4. Availability
All products are subject to stock availability. If unavailable:
We may offer an alternative
We may provide store credit
We may schedule a replacement dispatch
5. Returns, Exchanges & Replacement
Returns are not accepted unless:
Manufacturing defect
Incorrect product received
Please refer to our official Refund, Exchange & Replacement Policy.
6. Usage & Care
Garment care instructions must be followed as labelled. Issues caused by:
Bleach
Harsh detergents
Improper ironing
Rough handling are not covered under replacement.
7. Size Selection
Customers are responsible for checking:
Size charts
Measurements
Fit preferences
Wrong size orders do not qualify for refunds.
8. Custom Orders
Custom-stitched or specially requested garments:
Are non-cancelable
Cannot be returned or exchanged
9. Shipping & Delivery
Delivery timelines are estimates only. Delays caused by:
Courier partners
Weather
Festivals/strikes
Remote areas do not qualify for cancellation, refunds, or compensation.
10. Shipping Charges
Shipping charges are non-refundable. Return/exchange shipping costs are borne by the customer.
11. Product Inspection
Customers must inspect delivered items within 48–72 hours and report defects immediately. Claims beyond this period are not accepted.
12. Cancellation Policy
Orders cannot be cancelled once:
Payment is processed
Dispatch is initiated
In certain cases, cancellation fees may apply.
13. Privacy Protection
We handle personal data securely. Refer to our Privacy Policy for details.
14. Limitation of Liability
We are not responsible for:
Personal dissatisfaction with style, fit, or comfort
Wear and tear
Damage caused during washing or alterations
15. Fraud Protection
Suspicious transactions may be:
Cancelled
Verified through ID
Reported to authorities
16. Store Credit Policy
Store credits may be issued only when approved by management and are valid for 90 days.
17. Third-Party Services
Courier handling is beyond our control after dispatch. We are not liable for:
Transit delays
Package handling by courier staff
18. Governing Law
All transactions follow Indian law. Any disputes fall under the jurisdiction of Mumbai courts only.
19. Policy Updates
We may modify these terms anytime without prior notice. The updated version applies to all future orders.